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OUR COMMITMENT TO PROTECT
YOUR PRIVACY
Benjamin Townsend Photography seeks to provide the
best possible service to its customers by providing
the best possible range and quality of photographic
products and services.
We understand how important it is to protect your
personal information. This document sets out our
privacy policy commitment in respect of personal
information that you may provide to us.
Our Privacy Policy ensures your right to privacy
as we recognise that any personal information we
may collect about you will only be used for the
purposes indicated in our policy. It is important
to us that you are confident that any personal information
we collect from you or is received by us, will be
treated with appropriate respect ensuring protection
of your personal information. Our commitment in
respect of personal information is to abide by the
National Privacy Principles for the protection of
personal information, as set out in the Privacy
Act and any other relevant law.
WHO IS BENJAMIN TOWNSEND PHOTOGRAPHY?
Benjamin Townsend Photography is an organisation
that offersphotographic products and services within
the areas of commercial advertising, corporate,
and events. We process and assess information in
respect of these services provided. We also occasionally
market other products.
PERSONAL INFORMATION
When we refer to personal information we mean information
from which your identity is apparent. This information
may include information or an opinion about you,
from which your identity can reasonably be ascertained.
WHY WE COLLECT YOUR PERSONAL INFORMATION?
We collect and receive personal information from
our customers or from other business referrers in
order to conduct our business, including provision
of photographic products and services. From time
to time we may offer other products and services.
To enable us to maintain a successful business relationship
with you, we may disclose your personal information
with other organisations that may require your details
in order for us to complete a photographic brief.
The types of organisations to which we are likely
to disclose information about you include other
contracted photographers, photographic labs, accountants,
credit reporting agencies, and lawyers. We may also
provide your details in order to obtain access to
required photographic locations.
HOW DO WE COLLECT YOUR PERSONAL INFORMATION?
Where reasonable and practical we will collect your
personal information only directly from you.
TO WHOM WILL WE DISCLOSE YOUR PERSONAL INFORMATION?
Where possible, we will inform you, at or before
the time of collecting your personal information,
the
types of organisations that we intend to disclose
your personal information to.
Prior to disclosing any of your personal information
to another organisation, we will take all
reasonable steps to satisfy ourselves that:
(a) the organisation has a commitment to
protecting your personal information at least equal
to
our commitment; and
(b) you have consented to us doing so.
Sometimes we are required or authorised by law to
disclose your personal information. Circumstances
in which we may disclose your personal information
would be to a Court or Tribunal in response to a
request or in response to a subpoena or to the Australian
Taxation Office.
DIRECT MARKETING
From time to time we may use your personal information
to provide you with current information about photographic
services, special offers you may find of interest,
changes to our organisation, or new products or
services being offered by us or any company we are
associated with.
If you do not wish to receive marketing information,
you may at any time decline to receive such information
by contacting our offices by telephoning 02 9008
1388 or by writing to us at PO Box W60, Warringah
Mall NSW 2100. We will not charge you for giving
effect to your request and will take all reasonable
steps to meet your request at the earliest possible
opportunity.
UPDATING YOUR PERSONAL INFORMATION
It is important to our relationship that the personal
information we hold about you is accurate and up
to date. During the course of our relationship with
you we will ask you to inform us if any of your
personal information has changed.
If you wish to make any changes to your personal
information, you may contact us. We will generally
rely on you to assist us in informing us if the
information we hold about you is inaccurate or incomplete.
ACCESS TO YOUR PERSONAL INFORMATION
We will provide you with access to your personal
information we hold about you. You may request access
to any of the personal information we hold about
you at any time.
To access personal information that we hold about
you use the contact details specified above. We
may charge a fee for our costs in retrieving and
supplying the information to you.
DENIED ACCESS TO PERSONAL INFORMATION
There may be situations where we are not required
to provide you with access to your personal information.
For example, such a situation would be information
relating to an existing or anticipated legal proceeding
with you, or if your request is vexatious. An explanation
will be provided to you, if we deny you access to
your personal information we hold.
BUSINESS WITHOUT IDENTIFYING YOU
In most circumstances it will be necessary for us
to identify you in order to successfully do business
with you, however, where, it is lawful and practicable
to do so, we will offer you the opportunity of doing
business with us, without providing us with personal
information. Such a situation would be where you
make general inquiries about interest rates or current
promotional offers.
Where sensitive information is collected, stored,
used or transferred about you, we will only use
this information if you have consented or in the
exercise or defence of a legal claim. Sensitive
information is information relating to your racial
or ethnic origin, political persuasion, memberships
in trade or professional association or trade unions,
sexual preferences, criminal record, or health.
HOW SAFE AND SECURE IS YOUR PERSONAL INFORMATION
THAT WE HOLD?
We will take reasonable steps to protect your personal
information by storing it in a secure environment,
and when the information is no longer needed for
any purpose for which the information may be used
or disclosed, it will be destroyed or permanently
de-identified.
We will also take reasonable steps to protect any
personal information from misuse, loss and unauthorised
access, modification or disclosure.
FURTHER INFORMATION
You may request further information about the way
we manage your personal information by writing or
emailing.
CHANGE IN OUR PRIVACY POLICY
We are constantly reviewing all of our policies
and attempt to keep up to date with market expectations.
Technology is constantly changing, as is the law
and market place practice. As a consequence we may
change this privacy policy from time to time or
as the need arises.
This privacy policy came into existence on the 1
January 2002.
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